Workspace Sharing

Workspace Sharing

Workspace Sharing

Scaling Postman's workspace sharing

for individuals & enterprises

Scaling Postman's workspace sharing for individuals & enterprises

OVERVIEW

OVERVIEW

Postman is the world's largest API platform with 25 million developers. Our goal was to unblock people to share work whenever they wanted. As an IC Design lead, I steered a team of designers and formed strategy for collaboration across the platform.

Postman is the world's largest API platform with 25 million developers. Our goal was to unblock people to share work whenever they wanted. As an IC Design lead, I steered a team of designers and formed strategy for collaboration across the platform.

READING BETWEEN LINES

READING BETWEEN LINES

Investigating inertia

Investigating inertia

Collaboration on Postman, happens in teams. But developers didn't think of creating a team when sharing their workspace.

Collaboration on Postman, happens in teams. But developers didn't think of creating a team when sharing their workspace.

Collaboration on Postman, happens in teams. But developers didn't think of creating a team when sharing their workspace.

Forces at scale

Forces at scale

Larger enterprise teams wanted to control access. But Postman gave team members complete access to team resources.

Larger enterprise teams wanted to control access. But Postman gave team members complete access to team resources.

Larger enterprise teams wanted to control access. But team members could view all team resources.

HIGHLIGHTS

HIGHLIGHTS

Enabling flexibility

Enabling flexibility

Enabling flexibility

I convinced the team to move to a flexible model.

One that caters to individuals as well as large teams.

I convinced the team to move to a flexible model.

One that caters to individuals as well as large teams.

I convinced the team to move to a flexible model. One that caters to individuals as well as large teams.

Share workspaces with a team

Share workspaces with a team

Share workspaces with a team

Multi-task on personal and team workspaces. When in need of help, share it with a team.

Multi-task on personal and team workspaces. When in need of help, share it with a team.

Multi-task on personal and team workspaces. When in need of help, share it with a team.

Invite new collaborators

Invite new collaborators

Invite new collaborators

Share workspaces via organic team creation.

Share workspaces via organic team creation.

Share workspaces via organic team creation.

Control workspace access

Control workspace access

Control workspace access

Make sure the right people have access, without complicating the sharing experience for developers.

Make sure the right people have access, without complicating the sharing experience for developers.

Make sure the right people have access, without complicating the sharing experience for developers.

Share with external collaborators

Share with external collaborators

Share with external collaborators

Give access to specific workspaces without worrying about sharing all the team's sensitive data.

Give access to specific workspaces without worrying about sharing all the team's sensitive data.

Give access to specific workspaces without worrying about sharing all the team's sensitive data.

Wins (3 months)

Wins (3 months)

Wins (3 months)

60

2x

Teams with external collaborators

Teams with external collaborators

Teams with external collaborators

45%

45%

Teams adopted

workspace control

Teams adopted

workspace control

Teams adopted

workspace control

650

650

New teams created

New teams created

New teams created

13%

13%

Retention of larger teams

Retention of larger teams

Retention of

larger teams

The project activated new collaborations and established trust amongst our largest enterprise teams – fulfilling Postman’s vision of being the best API collaboration platform on the market.

The project activated new collaborations and established trust amongst our largest enterprise teams – fulfilling Postman’s vision of being the best API collaboration platform on the market.